Right of withdrawal

Due to our hygiene regulations, we cannot take back used or opened fragrances. Soiled, used, opened or damaged goods will not be taken back and will be returned to the sender. The return costs and the shipping risk to our returns department are to be borne by the buyer in all cases. 

The costs incurred if the customer has provided an incorrect address, even if it is only an additional address, will not be covered by Kazaar under any circumstances. We are not liable for lost parcels due to a partially complete/incorrect delivery address. 

Cancellations cannot be guaranteed as Kazaar works with an automated logistics system. Once your package has been shipped, it cannot be canceled.

In the event of damage, Kazaar has the right to demand proof of the damaged goods. If no such evidence can be provided, we are not liable for the damage.

Orders that include a discount cannot be returned. 

The Swiss right of withdrawal applies to the entire online store. When purchasing, you agree to all points.